Helpfulness of Online Product Reviews as Seen by Consumers: Source and Content Features

Author:

Li Mengxiang1,Huang Liqiang2,Tan Chuan-Hoo1,Wei Kwok-Kee3

Affiliation:

1. a City University of Hong Kong

2. b City University of Hong Kong Joint Advanced Research Center, University of Science and Technology of China

3. c College of Business, City University of Hong Kong

Publisher

Informa UK Limited

Subject

Economics and Econometrics,Business and International Management

Reference76 articles.

1. Freeware downloads: An empirical investigation into the impact of expert and user review on demand for digital goods;N. Amblee,2007

2. Marathon group dynamics: II. Dimensions of helpfulness: Therapeutic aggression;G. Bach;Psychological Reports,1967

3. Helpfulness of online consumer reviews: Readers' objectives and review cues;H. Baek;International Journal of Electronic Commerce,2012-13

4. Consumer awareness and use of product review websites;A. Bailey;Journal of Interactive Advertising,2005

5. Differential effects of provider recommendations and consumer reviews in e-commerce transactions: An experimental study;A. Benlian;Journal of Management Information Systems,2012

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