Green knowledge management capability assessment based on interval-valued intuitionistic Fuzzy EWM-TOPSIS-Sort-B

Abstract

As an emerging concept in knowledge management (KM), green knowledge management plays a crucial role in the sustainable development of enterprises. A reasonable assessment of an enterprise’s green knowledge management capabilities can help the company effectively manage the embedded green knowledge within its operational processes, thereby achieving self-reinforcement of competitive advantages for the enterprise. Therefore, this paper proposes a multi-criteria classification method based on interval-valued intuitionistic fuzzy entropy weight method-TOPSIS-Sort-B (EWM-TOPSIS-Sort-B) to assess the green knowledge management capabilities of enterprises. In this method, expert assessments are expressed using interval-valued intuitionistic fuzzy sets. A new entropy weight method is introduced into TOPSIS-Sort-B to determine the weights of various evaluation indicators, and TOPSIS-Sort-B is employed to classify and rate each evaluation scheme. It is worth noting that this paper has improved the TOPSIS-Sort-B method by not converting interval-valued intuitionistic fuzzy sets into precise values throughout the entire evaluation process, thus avoiding information loss. Finally, we applied a case of knowledge management capability assessment to validate the proposed method, and conducted sensitivity analysis and comparative analysis on this approach. The analysis results indicate that variations in the parameter ϑ of the interval-valued intuitionistic fuzzy aggregation operator lead to changes in criterion weights and the comprehensive evaluation matrix, resulting in unordered changes in the final classification results. Due to the absence of transformation of interval values in this study, compared to the four classification methods of TOPSISort-L, the classification results are more detailed, and the evaluation levels are more pronounced.