Determinants of nurse performance in accredited Indonesian private hospitals

Author:

Roro Lia Chairina Raden1ORCID,Andi Sularso Raden2,Sulianti K Tobing Diana3,Irawan Bambang3

Affiliation:

1. Doctor Student, Faculty of Economics and Business, University of Jember

2. Professor, Faculty of Economics and Business, University of Jember

3. Doctor, Faculty of Economics and Business, University of Jember

Abstract

This study analyzes the effect of transformational leadership on nurse performance using intervening variables of social competence, self-efficacy, and burnout. The partial least square data analysis method with an explanatory research type is used. Primary data are obtained via a questionnaire. A nurse population of 160 from five private hospitals in Indonesia’s East Java Region was analyzed using proportional random sampling. Data analysis was performed using descriptive statistics and partial least squares (PLS). The result of this study proved that transformational leadership has no significant effect on nurse performance, however, it affects significantly on social competence, self-efficacy, and has significant negative effect on burnout. The low performance of nurse was caused by the main job that is providing service for patient and doing administration work for BPJS, which require plenty of time, that the inseparable part of a nurse life is burnout, regarding the high mobility in providing service for patient. Social competence has a significant positive effect on nurse performance, self-efficacy has a significant positive effect on burnout, self-efficacy has a significant positive effect on nurse performance, and burnout has a significant negative effect on nurse performance. Novelty of this study is self-efficacy that has a significant positive effect on social competence.

Publisher

LLC CPC Business Perspectives

Subject

Strategy and Management,Business and International Management,General Business, Management and Accounting,Information Systems and Management,Law,Sociology and Political Science,Public Administration

Reference48 articles.

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2. Alam, R. (2010). The Effect of Empowerment on Burnout and Emotional Intelligence of Nurse and Midwife at The Reference General Hospital in South Sulawesi. Jurnal Ekuitas, 14(2), 187-209. - https://pdfs.semanticscholar.org/c81e/7a8925c271e6c7c56ac4aa799b65a41919b7.pdf

3. Astuti, E. S., Kumadji, S., & Utami, H. N. (2014). The impact of Transformational Leadership on Social competency (Self-Efficacy, Work Engagement, and Individual Performance). European Journal of Business and Management, 6(21), 137-143.

4. The Role of Customer Orientation as a Moderator of the Job Demand–Burnout–Performance Relationship: A Surface-Level Trait Perspective

5. Self-efficacy: Toward a unifying theory of behavioral change.

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