Abstract
The purpose of this study is to analyze the influence of leadership, compensation and motivation, by using job satisfaction as an intervening variable, on employee performance during a crisis in the context of a company in the restaurant service sector. A tiered linear regression with two models was used: Model 1 analyzed the influence of leadership, compensation and motivation on job satisfaction while Model 2 explored the impact of leadership, compensation, motivation and job satisfaction on performance. The results showed that leadership, compensation, and motivation, simultaneously and partially, had a significant effect on job satisfaction. While together they had a substantial impact on performance, but only partially on leadership and compensation do not affect performance. There is however an indirect effect of leadership and compensation variables on performance through job satisfaction. In comparison, the motivation variable does not affect either directly or indirectly
Publisher
Uniwersytet Lodzki (University of Lodz)
Subject
Economics, Econometrics and Finance (miscellaneous),Social Sciences (miscellaneous),Sociology and Political Science,Geography, Planning and Development
Reference52 articles.
1. Abdelmoula, L., Boudabbous, S. (2020). The relationship between job satisfaction and performance at work: Case of Tunisian accounting firms. Accounting, 6 (3), 231–240 https://doi.org/10.5267/j.ac.2020.3.003
2. Alkadash, T.M., Alamarin, F. (2021). An integrative conceptual framework on employee performance during COVID-19 pandemic for Bahrain SMEs. Psychology and Education, 58 (2), 3812–3817.
3. Alrawahi, S., Sellgren, S.F., Altouby, S., Alwahaibi, N., Brommels, M. (2020). The application of Herzberg’s two-factor theory of motivation to job satisfaction in clinical laboratories in Omani hospitals. Heliyon, 6 (9), e04829 https://doi.org/10.1016/j.heliyon.2020.e04829
4. An, J., Liu, Y., Sun, Y., Liu, C. (2020). Impact of work–family conflict, job stress and job satisfaction on seafarer performance. International Journal of Environmental Research and Public Health, 17 (7), 2191 https://doi.org/10.3390/ijerph17072191
5. Baquero, A., Delgado, B., Escortell, R., Sapena, J. (2019). Authentic leadership and job satisfaction: A fuzzy-set qualitative comparative analysis (fsQCA). Sustainability, 11 (8), 2412 https://doi.org/10.3390/su11082412