Impacts of Personal Characteristics on Computer Attitude and Academic Users Information System Satisfaction

Abstract

This study evaluated the relationships between three personal characteristics on computer attitude and user satisfaction. The three personal characteristics tested were gender, computer experience, and overall academic performance. Survey results revealed that computer experience and gender make a significant difference in the computer attitude of the respondents. However, the three personal characteristics did not make a significant difference in academic computer system user satisfaction. Also found is a significant moderating effect of the three personal characteristics on the relationship between computer attitude and user satisfaction. Women, those with moderate computer experience, and those with low academic performance tend to show stronger relationships between computer attitude and computer user information system satisfaction than their counterparts.