Capturing patient experience: a qualitative study of implementing real-time feedback in primary care-Reference-Cited by-同舟云学术

Capturing patient experience: a qualitative study of implementing real-time feedback in primary care

Published:2016-09-12 Issue:652 Volume:66 Page:e786-e793
ISSN:0960-1643
Container-title:British Journal of General Practice
language:en
Short-container-title:Br J Gen Pract

Author:

Carter Mary,Davey Antoinette,Wright Christine,Elmore Natasha,Newbould Jenny,Roland Martin,Campbell John,Burt Jenni

Publisher

Royal College of General Practitioners

Subject

Family Practice

Reference23 articles.

1. The role of patient experience surveys in quality assurance and improvement: a focus group study in English general practice

2. Challenges to the credibility of patient feedback in primary healthcare settings: a qualitative study

3. Russell S (2013) Patients’ experiences: top heavy with research, http://www.research-matters.com.au/publications/PatientsExperiencesReview.pdf (accessed 12 Aug 2016).

4. Obtaining patient feedback at point of service using electronic kiosks;Dirocco;Am J Manag Care,2011

5. Real-time patient survey data during routine clinical activities for rapid-cycle quality improvement;Wofford;JMIR Med Inform,2015

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