The role of patient experience surveys in quality assurance and improvement: a focus group study in English general practice
Author:
Affiliation:
1. Primary Care; University of Exeter Medical School; Exeter UK
2. Cambridge Centre for Health Services Research; University of Cambridge; Cambridge UK
Funder
National Institute for Health Research
Publisher
Wiley
Subject
Public Health, Environmental and Occupational Health
Link
http://onlinelibrary.wiley.com/wol1/doi/10.1111/hex.12298/fullpdf
Reference29 articles.
1. Measuring patient experience: concepts and methods;Ahmed;The Patient - Patient-Centered Outcomes Research,2014
2. The multiple causal pathways between performance measures’ use and effects;Contandriopoulos;Medical Care Research and Review,2014
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