Effects of Signaling and Practice Types in Video-Based Software Training

Abstract

Video tutorials are a popular means of learning software applications but their design and effectiveness have received little attention. This study investigated the effectiveness of video tutorials for software training. In addition, it examined whether two multimedia design principles, signaling and practice types, contribute to task performance, mental effort, and self-efficacy. The study participants were 114 undergraduate students from a nursing department. A two (no signals vs. signals) × two (video practice vs. video practice video) mixed factorial design was used for testing the main study hypotheses. The analysis revealed a unique contribution of signaling and practice types on task performance and self-efficacy. Contrary to expectations, however, no combined effect of signaling and practice types was found. This paper is concluded with a discussion of the findings and implications for future research.