A New Hybrid MCDM Model for Personnel Selection Based on a Novel Grey PIPRECIA and Grey OCRA Methods

Abstract

People represent one of the most significant resources of an organization, and therefore, personnel selection is one of the problems that organizations have increasingly been facing. The criteria that influence the final decision are usually opposing, so the application of multiple-criteria decision-making methods (MCDM) represents a suitable way for the facilitation of the given process. Additionally, the decision environment is characterized by the vagueness and uncertainty and, because of that, it is very hard to express the criteria over the exact crisp numbers. To acknowledge the unpredictability and obscurity of the available information important for the selection of the optimal candidate, a hybrid grey MCDM model for personnel selection is proposed in this paper. As an extension of the PIPRECIA method, the novel Grey Pivot Pairwise Relative Criteria Importance Assessment—the PIPRECIA-G method—is proposed and used for the determination of criteria importance. The PIPRECIA-G method preserved the good features of the PIPRECIA, but its superiority is reflected in its ability to deal with input data that are vague and grey. For the final ranking of the considered alternative candidates, the OCRA-G method is used. Basing the decision process and candidate selection on the two grey extended MCDM methods contributes to the increase of the reliability and confidence in the performed selection.