Implementing total quality management in a university setting-Reference-Cited by-同舟云学术

Implementing total quality management in a university setting

Published:1991 Issue:71 Volume:1991 Page:27-38
ISSN:0271-0579
Container-title:New Directions for Institutional Research
language:en
Short-container-title:New Directions for Institutional Research

Author:

Edwin Coate L.

Publisher

Wiley

Subject

General Economics, Econometrics and Finance

Reference6 articles.

1. The Memory Jogger Plus+. Methuen, Mass.: GOAL/QPC, 1989.

2. 1990. (For information on the spider chart, contact Catherine Collett, Collett and Associates, 5176 Metge Avenue, Albany, Oregon 97321.)

3. Out of the Crisis. Cambridge: Massachusetts Institute of Technology, Center for Advanced Engineering Study, 1986.

4. GOAL/QPC Research Committee. Hoshin Planning: A Planning System for Implementing Total Quality Management (TQM). Methuen, Mass.: GOAL/QPC, 1990a.

5. GOAL/QPC Research Committee. Quality Function Deployment: A Process for Translating Customers' Needs into a Better Product and Profit. Methuen, Mass.: GOAL/QPC, 1990b.

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