The impact of corporate social responsibility on customer loyalty in hypermarkets: A new socially responsible strategy-Reference-Cited by-同舟云学术

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The impact of corporate social responsibility on customer loyalty in hypermarkets: A new socially responsible strategy

Published:2019-01-18 Issue:4 Volume:26 Page:761-769
ISSN:1535-3958
Container-title:Corporate Social Responsibility and Environmental Management
language:en
Short-container-title:Corp Soc Resp Env Ma

Author:

Cuesta-Valiño Pedro¹^ORCID,Rodríguez Pablo Gutiérrez²^ORCID,Núñez-Barriopedro Estela¹^ORCID

Affiliation:

1. Economía y Dirección de Empresas; Universidad de Alcalá; Alcala de Henares Spain

2. Dirección y Economía de la Empresa; Universidad de León; León Spain

Publisher

Wiley

Subject

Management, Monitoring, Policy and Law,Strategy and Management,Development

Link

http://onlinelibrary.wiley.com/wol1/doi/10.1002/csr.1718/fullpdf

Reference75 articles.

1. Measuring brand equity across products and markets;Aaker;California Management Review,1996

2. Antecedents and consequences of customer-company identification: Expanding the role of relationship marketing;Ahearne;The Journal of Applied Psychology,2005

3. Corporate social responsibility and environmental management invites contributions for a special issue on ‘Sustainable innovation: Processes, strategies, and outcomes’;Ardito;Corporate Social Responsibility and Environmental Management,2018

4. Consumers' perception of corporate social responsibility in a developing country;Arli;International Journal of Consumer Studies,2010

5. Quality, satisfaction and behavioral intentions;Baker;Annals of Tourism Research,2000

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