Is returning a product worth my time? The impact of time cues on consumer product returns
Author:
Affiliation:
1. Business School Sookmyung Women's University Seoul South Korea
2. Business School Seoul National University Seoul South Korea
Funder
National Research Foundation of Korea
Publisher
Wiley
Subject
Marketing,Applied Psychology
Link
https://onlinelibrary.wiley.com/doi/pdf/10.1002/mar.21662
Reference57 articles.
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3. Appriss Retail. (2020). Consumer returns in the retail industry.https://apprissretail.com/wp-content/uploads/sites/4/2021/01/AR3020-2020-Customer-Returns-in-the-Retail-Industry.pdf
4. Self-Perception Theory
5. Should Governments Invest More in Nudging?
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