When and how does customer engagement in CSR initiatives lead to greater CSR participation? The role of CSR credibility and customer–company identification-Reference-Cited by-同舟云学术

When and how does customer engagement in CSR initiatives lead to greater CSR participation? The role of CSR credibility and customer–company identification

Published:2020-03-19 Issue:4 Volume:27 Page:1878-1891
ISSN:1535-3958
Container-title:Corporate Social Responsibility and Environmental Management
language:en
Short-container-title:Corp Soc Responsib Environ Manag

Author:

Hur Won‐Moo¹^ORCID,Moon Tae‐Won²,Kim Hanna³

Affiliation:

1. College of Business Administration Inha University Incheon South Korea

2. School of Business Administration Hongik University Seoul South Korea

3. Department of Clothing and Textiles, College of Human Ecology Chungnam National University Daejeon South Korea

Funder

Inha University

Publisher

Wiley

Subject

Management, Monitoring, Policy and Law,Strategy and Management,Development

Link

https://onlinelibrary.wiley.com/doi/pdf/10.1002/csr.1933

Reference106 articles.

1. What corporate social responsibility brings to brand management? The two pathways from social responsibility to brand commitment

2. Antecedents and Consequences of Customer-Company Identification: Expanding the Role of Relationship Marketing.

3. How corporate social responsibility boosts firm financial performance: The mediating role of corporate image and customer satisfaction

4. Customer Satisfaction and Shareholder Value

5. The self-importance of moral identity.

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