Risk Factors for Upper Extremity Musculoskeletal Symptoms among Call Center Employees-Reference-Cited by-同舟云学术

Risk Factors for Upper Extremity Musculoskeletal Symptoms among Call Center Employees

Published:2010-03 Issue:2 Volume:52 Page:115-124
ISSN:1341-9145
Container-title:Journal of Occupational Health
language:en
Short-container-title:Jrnl of Occup Health

Author:

d'Errico Angelo¹,Caputo Patrizia¹,Falcone Umberto²,Fubini Lidia²,Gilardi Luisella²,Mamo Carlo¹,Migliardi Alessandro¹,Quarta Denis¹,Coffano Elena²

Affiliation:

1. Epidemiology UnitItaly

2. Documentation Center for Health PromotionASL TO3‐Piemont RegionItaly

Publisher

Wiley

Subject

Public Health, Environmental and Occupational Health

Link

https://onlinelibrary.wiley.com/doi/pdf/10.1539/joh.L9117

Reference43 articles.

1. Customer Management Multimedia Competence (CMMC).Press release. Fource National day of the Relationship with Client. [Online].2005[cited 2006 October 11].

2. Human work in call centres: A challenge for cognitive ergonomics

3. Australian Commission for Occupational Safety and Health.Code of practice—Occupational safety and health in call centres. [Online].2005[cited 2007 Oct 14]; Available from: URL:http://www.commerce.wa.gov.au/WorkSafe/PDF/Codes_of_Practice/Code_call_centre.pdf

4. Risk Factors for Musculoskeletal Symptoms among Call Center Operators of a Bank in Sao Paulo, Brazil

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