Conversational Error Analysis in Human-Agent Interaction
Author:
Affiliation:
1. Adobe Research Seattle, Washington
2. Microsoft Research Redmond, Washington
Publisher
ACM
Link
https://dl.acm.org/doi/pdf/10.1145/3383652.3423901
Reference29 articles.
1. A High-Fidelity Open Embodied Avatar with Lip Syncing and Expression Capabilities
2. Embodied conversational interface agents
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3. Failing with Grace: Exploring the Role of Repair Costs in Conversational Breakdowns with in-Car Voice Assistants;International Journal of Human–Computer Interaction;2023-10-11
4. A Mixed-Methods Approach to Understanding User Trust after Voice Assistant Failures;Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems;2023-04-19
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