Conversational Error Analysis in Human-Agent Interaction

Author:

Aneja Deepali1,McDuff Daniel2,Czerwinski Mary2

Affiliation:

1. Adobe Research Seattle, Washington

2. Microsoft Research Redmond, Washington

Publisher

ACM

Cited by 11 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. Exploring User Engagement Through an Interaction Lens: What Textual Cues Can Tell Us about Human-Chatbot Interactions;ACM Conversational User Interfaces 2024;2024-07-08

2. Beyond Text and Speech in Conversational Agents: Mapping the Design Space of Avatars;Designing Interactive Systems Conference;2024-07

3. Failing with Grace: Exploring the Role of Repair Costs in Conversational Breakdowns with in-Car Voice Assistants;International Journal of Human–Computer Interaction;2023-10-11

4. A Mixed-Methods Approach to Understanding User Trust after Voice Assistant Failures;Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems;2023-04-19

5. Giving Social Robots a Conversational Memory for Motivational Experience Sharing;2022 31st IEEE International Conference on Robot and Human Interactive Communication (RO-MAN);2022-08-29

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