Citicafe
Author:
Affiliation:
1. IBM Research, Bangalore, India
2. IIT Madras, Chennai, India
3. University of Texas, Austin, TX, USA
Publisher
ACM
Link
https://dl.acm.org/doi/pdf/10.1145/3172944.3172955
Reference36 articles.
1. Using social media to engage citizens: A study of Italian municipalities
2. M. M. Skoric Q. Zhu D. Goh and N. Pang. 2015. Social media and citizen engagement: A meta-analytic review. New Media and Society Sage Publishing. M. M. Skoric Q. Zhu D. Goh and N. Pang. 2015. Social media and citizen engagement: A meta-analytic review. New Media and Society Sage Publishing.
3. Smart cities- enabling services and applications;Curry E.;Journal of Internet Services and Applications,2016
4. Virtual Customer Service Agents: Using Social Presence and Personalization to Shape Online Service Encounters
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3. Urban Crowdsourcing Platforms across the World: A Systematic Review;Digital Government: Research and Practice;2023-07-31
4. Investigating transformer-based models for automated e-governance in Indian Railway using Twitter;Multimedia Tools and Applications;2023-05-26
5. Mining Railway Grievances on Twitter for Efficient E-Governance in India;2022 IEEE International Conference on Big Data (Big Data);2022-12-17
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