Mining Railway Grievances on Twitter for Efficient E-Governance in India
Author:
Affiliation:
1. BITS Pilani, K K Birla Goa Campus,Computational Linguistics and Social Networks Lab,Department of Computer Science and Information Systems,Goa,India
Publisher
IEEE
Link
http://xplorestaging.ieee.org/ielx7/10020192/10020156/10020696.pdf?arnumber=10020696
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4. Information extraction of public complaints on Twitter text for bandung government
5. To call, or to tweet? understanding 3-1-1 citizen complaint behaviors;frias-martinez;The 6th ASE International Conference on Social Computing,2014
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