Did that AI just Charge me a Fine? Citizens’ Perceptions of AI-based Discretion in Public Administration
Author:
Affiliation:
1. OFFIS - Institute for Information Technology, Germany
2. University of Oldenburg, Germany
Funder
Niedersächsisches Ministerium für Wissenschaft und Kultur
Publisher
ACM
Link
https://dl.acm.org/doi/pdf/10.1145/3582515.3609518
Reference87 articles.
1. Public Service Delivery through Automated Self-Service Kiosks
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3. Fatemeh Alizadeh , Gunnar Stevens , and Margarita Esau . 2021. I Don’t Know , Is AI Also Used in Airbags? - An Empirical Study of Folk Concepts and People’s Expectations of Current and Future Artificial Intelligence. i-com 20, 1 ( 2021 ), 3–17. https://doi.org/10.1515/icom-2021-0009 10.1515/icom-2021-0009 Fatemeh Alizadeh, Gunnar Stevens, and Margarita Esau. 2021. I Don’t Know, Is AI Also Used in Airbags? - An Empirical Study of Folk Concepts and People’s Expectations of Current and Future Artificial Intelligence. i-com 20, 1 (2021), 3–17. https://doi.org/10.1515/icom-2021-0009
4. An Empathic Robotic Tutor for School Classrooms: Considering Expectation and Satisfaction of Children as End-Users
5. Seeing without knowing: Limitations of the transparency ideal and its application to algorithmic accountability
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