Adaptive Persuasive Systems

Author:

Kaptein Maurits1,De Ruyter Boris2,Markopoulos Panos3,Aarts Emile1

Affiliation:

1. Eindhoven University of Technology/Philips Research

2. Philips Research

3. Eindhoven University of Technology

Abstract

This article describes the use of personalized short text messages (SMS) to reduce snacking. First, we describe the development and validation ( N  = 215) of a questionnaire to measure individual susceptibility to different social influence strategies. To evaluate the external validity of this Susceptibility to Persuasion Scale (STPS) we set up a two week text-messaging intervention that used text messages implementing social influence strategies as prompts to reduce snacking behavior. In this experiment ( N  = 73) we show that messages that are personalized (tailored) to the individual based on their scores on the STPS, lead to a higher decrease in snacking consumption than randomized messages or messages that are not tailored (contra-tailored) to the individual. We discuss the importance of this finding for the design of persuasive systems and detail how designers can use tailoring at the level of social influence strategies to increase the effects of their persuasive technologies.

Publisher

Association for Computing Machinery (ACM)

Subject

Artificial Intelligence,Human-Computer Interaction

Reference44 articles.

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