Affiliation:
1. Michigan Tech University
Abstract
This entry defines value from users' perspectives and discusses the need to consider "user value" as an important framework for enhancing product usability in technical communication. Arguing it is essential to involve users in the process of product design, the paper emphasizes the need to recognize users as value co-creators. To further enhance and extend the study of usability, this article proposes a value proposition approach to design and notes such an approach can help communication designers effectively design, test, and deliver materials end users want and value.
Publisher
Association for Computing Machinery (ACM)
Subject
General Arts and Humanities
Reference61 articles.
1. Design for Effective Support of User Intentions in Information-Rich Interactions
2. The Usability of Print and Online Video Instructions
3. A New Method in User-Centered Design: Collaborative Prototype Design Process (CPDP)
4. Value propositions as communication practice: Taking a wider view
5. Barnes C. Blake H. & Pinder D. (2009). Creating and delivering your value proposition: Managing customer experience for profit. Philadelphia PA: Kogan Page Ltd. Barnes C. Blake H. & Pinder D. (2009). Creating and delivering your value proposition: Managing customer experience for profit. Philadelphia PA: Kogan Page Ltd.
Cited by
9 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献