Formation of Mechanisms and Technologies for Interaction between Authorities and Society in the Context of Digitalization of Public Administration

Abstract

This article discusses the process of digitalization of the communicative space between the state and society in modern Russia. From the point of view of the concepts of “new public management” and “service state”, the stages of the formation of e-government are studied. The reasons and prerequisites that led to the formation of the concept of digital public admin- istration are also studied. The political and institutional benefits and prospects for the develop- ment of new interactive formats and digital technologies used by government bodies in the practice of their interaction with the population are analyzed. On the basis of the study, the authors conclude that digital technologies are a modern and inevitable multifunctional addition to the large-scale institutional environment of the Russian political system, which requires changes in the qualitative and quantitative representation of existing political institutions, as well as harmonization of the infrastructure and all organizational structures of the state. The reported study was funded by Foundation for the Development of Scientific Research and Applied Developments of NWIM RANEPA