Minimal Differences in Responses but Big Differences in Rankings: Press Ganey Versus Professional Research Consultants
Author:
Affiliation:
1. From the UT Southwestern Medical School Dallas Dallas TXUSA
Publisher
Wiley
Subject
Emergency Medicine,General Medicine
Link
https://onlinelibrary.wiley.com/doi/pdf/10.1111/acem.14121
Reference11 articles.
1. Patient Satisfaction Surveys and Quality of Care: An Information Paper
2. What Are We Measuring? Evaluating Physician-Specific Satisfaction Scores Between Emergency Departments
3. Press Ganey.About Press Ganey. Available at:https://www.pressganey.com/about. Accessed Aug 5 2020
4. Professional Research Consultants About. Our Story. Available at:https://prccustomresearch.com/about/who‐is‐prc/. Accessed Aug 5 2020
5. The Impact of Selecting Specific Cohorts for Benchmarking and Interpretation of Emergency Department Patient Satisfaction Scores
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