What Are We Measuring? Evaluating Physician-Specific Satisfaction Scores Between Emergency Departments
Author:
Affiliation:
1. University of Wisconsin School of Medicine and Public Health, BerbeeWalsh Department of Emergency Medicine, Madison, Wisconsin
Funder
Agency for Healthcare Research and Quality
Publisher
Western Journal of Emergency Medicine
Subject
General Medicine,Emergency Medicine
Reference24 articles.
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2. Services CfMaM. Special open door forum: Hospital Value-Based Purchasing proposed rule overview for facilities, providers, and suppliers. 2011. Available at: https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/HospitalQualityInits/downloads/0210_Slides.pdf. Accessed May 25, 2016.
3. Chang JT, Hays RD, Shekelle PG, et al. Patients’ global ratings of their health care are not associated with the technical quality of their care. Ann Intern Med. 2006;144(9):665-72.
4. Fenton JJ, Jerant AF, Bertakis KD, et al. The cost of satisfaction: a national study of patient satisfaction, health care utilization, expenditures, and mortality. Arch Intern Med. 2012;172(5):405-11.
5. Farley H, Enguidanos ER, Coletti CM, et al. Patient satisfaction surveys and quality of care: an information paper. Ann Emerg Med. 2014;64(4):351-7.
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