A Two‐Wave Cross‐Lagged Study on AI Service Quality: The Moderating Effects of the Job Level and Job Role
Author:
Affiliation:
1. Social Marketing @ Griffith Griffith University Nathan QLD 4111 Australia
2. Thuongmai University Hà Nội 122868 Vietnam
3. Central Coast Campus University of Newcastle BO 1.16, 10 Chittaway Road Ourimbah NSW 2258 Australia
Publisher
Wiley
Subject
Management of Technology and Innovation,Strategy and Management,General Business, Management and Accounting
Link
https://onlinelibrary.wiley.com/doi/pdf/10.1111/1467-8551.12540
Reference71 articles.
1. Effects of internal service quality on nurses’ job satisfaction, commitment and performance: mediating role of employee wellbeing;Abdullah M. I.;Nursing Open,2020
2. Electronic monitoring at work: the role of attitudes, functions, and perceived control for the acceptance of tracking technologies;Abraham M.;Human Resource Management Journal,2019
3. Social capital, knowledge sharing, and innovation capability: an empirical study of R&D teams in Iran;Akhavan P.;Technology Analysis & Strategic Management,2016
4. The impact of internal service quality on job satisfaction in the hotel industry;Al‐Ababneh M. M.;Research in Hospitality Management,2018
5. An extension of Delone and McLean IS success model with self‐efficacy: online learning usage in Yemen;Aldholay A.;The International Journal of Information and Learning Technology,2018
Cited by 52 articles. 订阅此论文施引文献 订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献
1. A temporal evolution of human resource management and technology research: a retrospective bibliometric analysis;Personnel Review;2024-08-26
2. High involvement work system and organizational and employee resilience: Impact of digitalisation in crisis situations;Technological Forecasting and Social Change;2024-08
3. Leveraging high-performance HRM practices and knowledge sharing for managing technological and social change in emerging market healthcare providers;Technological Forecasting and Social Change;2024-08
4. Employee motivations in shaping customer value co-creation attitude and behavior: Job position as a moderator;Journal of Retailing and Consumer Services;2024-07
5. The Impact of Performance Expectancy, Workload, Risk, and Satisfaction on Trust in ChatGPT: Cross-Sectional Survey Analysis;JMIR Human Factors;2024-05-27
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线，采集、加工和组织学术论文而形成的新型学术文献查询和分析系统，可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容，当前同舟云学术共收录了国内外主流学术期刊6万余种，收集的期刊论文及会议论文总量共计约1.5亿篇，并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询！咨询电话：010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3