Institutional foodservice benchmarking: survey of administrators' attitudes and practices in the USA

Author:

Bright Saunya N.,Kwon Junehee,Bednar Carolyn,Newcomer Julia

Publisher

Wiley

Subject

General Medicine

Reference16 articles.

1. Bureau of Labor Statistics, U.S. Department of Labor (2008). Occupational Outlook Handbook (OOH) 2008-2009 Edition, Food Service Managers. Available at: http://www.bls.gov/oco/ocos024.htm (accessed 30 December 2008).

2. Students' perceived service quality and customer satisfaction in a Midwestern university foodservice operation;Estepa;Journal of Foodservice Management and Education,2005

3. Johnson BC (1998). Benchmarking in foodservice operations. PhD Dissertation, Department of Nutrition and Food Management, Oregon State University.

4. Foodservice benchmarking: practices, attitudes, and beliefs of foodservice directors;Johnson;Journal of the American Dietetic Association,2000

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