From sales force automation to digital transformation: how social media, social CRM, and artificial intelligence technologies are influencing the sales process-Reference-Cited by-同舟云学术

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From sales force automation to digital transformation: how social media, social CRM, and artificial intelligence technologies are influencing the sales process

Published:2021 Issue: Volume: Page:21-47
ISSN:
Container-title:A Research Agenda for Sales
language:
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Author:

Agnihotri Raj

Publisher

Edward Elgar Publishing

Cited by 15 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. The Role of Digital Communication Technologies Through Customer and Market Knowledge in B2B on Sales Performance and Satisfaction;Journal of Business-to-Business Marketing;2024-08-12

2. Supporting customer care and analytics with personal AI assistant: Case study of a food wholesale industry;Procedia Computer Science;2024

3. Digital Transformation: The New Frontier for NPOs;Nonprofit Digital Transformation Demystified;2023-12-15

4. Sales technology research: a review and future research agenda;Journal of Personal Selling & Sales Management;2023-10-02

5. The present and future of the B2B sales profession;Journal of Personal Selling & Sales Management;2023-03-03

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