Institutions and business customer experience: the role of interfunctional coordination and service co-design-Reference-Cited by-同舟云学术

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Institutions and business customer experience: the role of interfunctional coordination and service co-design

Published:2023-01 Issue:1 Volume:29 Page:100213
ISSN:2444-8834
Container-title:European Research on Management and Business Economics
language:en
Short-container-title:European Research on Management and Business Economics

Author:

Ruiz-Alba Jose L.^ORCID,Quero María J.^ORCID,López-Tenorio Pablo J.

Publisher

Elsevier BV

Subject

Marketing,Strategy and Management,Economics and Econometrics,Business and International Management

Reference109 articles.

1. The complexity of context: A service ecosystems approach for international marketing;Akaka;Journal of Marketing Research,2013

2. Extending the context of service: From encounters to ecosystems;Akaka;Journal of Services Marketing,2015

3. Zooming out: Actor engagement beyond the dyadic;Alexander;Journal of Service Management,2018

4. Strategic customer engagement marketing: A decision making framework;Alvarez-Millán;Journal of Business Research,2018

5. Made to fit: How practices vary as they diffuse;Ansari;Academy of Management Review,2010

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2. Achieving regional revitalization through festival marketplaces: The perspective of participating companies;Journal of Vacation Marketing;2023-09-16

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