1. The long tail: Why the future of business is selling less for more;Anderson,2006
2. Search engine shoot-out;Bertolucci;PC World,2007
3. Consumer-generated media (CGM) 101: Word-of-mouth in the age of the web-fortified consumer;Blackshaw,2006
4. Tourist memory distortion;Braun-LaTour;Journal of Travel Research,2006