Author:
Pabedinskaitė Arnoldina,Akstinaitė Viktorija
Reference29 articles.
1. Annual Analyses of the EU Air Transport Market (2010). European Commission.
2. Ashford, N., Stanton, H., & Moore, C. (1996). Airport Operations (2nd ed.). NewYork, McGraw-Hill Education.
3. Chou, C.C., Liu, L.J., Huang, S.F., Yih, J.M. & Han, T.C. (2011). An evaluation of airine service quality using the fuzzy weighted SERVQUAL method. Applied Soft Computing, 11, 2117-2128. http://dx.doi.org/10.1016/j.asoc.2010.07.010.
4. Enoma, A., & Alle, S. (2007). Developing key performance indicators for airport safety and security. Facilities, 25, 296-315. http://dx.doi.org/10.1108/02632770710753334.
5. Erdil, S., & Yildiz, O. (2011). Measuring service quality and comparative analysis in the passenger carriage of airline industry. Procedia Social and Behavioral Science, 24, 1232-1242. http://dx.doi.org/10.1016/j.sbspro.2011.09.117.
Cited by
55 articles.
订阅此论文施引文献
订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献