Measuring total productive maintenance success: a new industrial evaluation using fuzzy SERVQUAL-Reference-Cited by-同舟云学术

Measuring total productive maintenance success: a new industrial evaluation using fuzzy SERVQUAL

Published:2024-07-11 Issue: Volume: Page:1-16
ISSN:2168-1015
Container-title:Journal of Industrial and Production Engineering
language:en
Short-container-title:Journal of Industrial and Production Engineering

Author:

Mouhib Zineb¹²,Gallab Maryam¹,Lamrani Alaoui Youssef³,Merzouk Safae²,Di Nardo Mario⁴,El Bhiri Brahim²,Soulhi Aziz⁵

Affiliation:

1. MIS-LISTD Laboratory, Computer Science Department, Mines-Rabat School (ENSMR), Agdal, Rabat, Morocco

2. SMARTiLab Laboratory, Moroccan School of Engineering Sciences (EMSI), Rabat, Morocco

3. LERMA-IFELAB, Engineers’ Mohammadia School (EMI), Mohammed V University in Rabat, Rabat, Morocco

4. Department of Materials Engineering and Operations Management, University of Naples “Federico ii”, Naples, Italy

5. Industrial department, Mines-Rabat School (ENSMR), Agdal, Rabat, Morocco

Publisher

Informa UK Limited

Link

https://www.tandfonline.com/doi/pdf/10.1080/21681015.2024.2373195

Reference76 articles.

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5. Ng KC, Goh GGG, Eze UC. Critical success factors of total productive maintenance implementation: A review. In: 2011 IEEE International Conference on Industrial Engineering and Engineering Management [Internet]; Singapore, Singapore. IEEE; 2011. [269–273. cited 2023 Dec 18]. Available from: http://ieeexplore.ieee.org/document/6117920/