Close or distant? The impacts of robot services and spatial distance on service satisfaction

Author:

Yu RuoyuORCID,Tong Zelin,Xiao Haowen

Funder

National Natural Science Foundation of China

Hainan Province Natural Science Foundation

Publisher

Elsevier BV

Subject

Tourism, Leisure and Hospitality Management

Cited by 5 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. Hotel guest-robot interaction experience: A scale development and validation;Journal of Hospitality and Tourism Management;2024-03

2. Unlocking my heart: Fostering hotel brand love with service robots;Journal of Hospitality and Tourism Management;2023-12

3. Effects of the spatial environment on tourists’ willingness to adopt robot services;Journal of Travel & Tourism Marketing;2023-11-22

4. The factors influencing STD through SOR theory;Journal of Retailing and Consumer Services;2023-11

5. Editorial: Experimentation for knowledge creation in hospitality & tourism;Journal of Hospitality and Tourism Management;2023-06

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