1. Remarks at the Conference of Marketing Resources Development;Bruno,1991
2. The Essence of TQM, The Essence of Management Series;Bank,1992
3. Developing quality—improvement processes in consulting engineering firms;Predpall;Journal of Management in Engineering ASCE,1994
4. Quality improvement experience in E/A firm;Chest;Journal of Management in Engineering ASCE,1993
5. Implementation TQM in consulting engineering firm;Culp;Journal of Management in Engineering ASCE,1993