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An “analytic” framework for customer-based performance content development and appraisal

  • Published:1992-03 Issue:1 Volume:2 Page:81-102
  • ISSN:1053-4822
  • Container-title:Human Resource Management Review
  • language:en
  • Short-container-title:Human Resource Management Review

Author:

Bernardin H.John

Publisher

Elsevier BV

Subject

Organizational Behavior and Human Resource Management,Applied Psychology

Reference40 articles.

1. At America's Service;Albrecht,1988

2. Performance Evaluations Go to Court in the 1980s;Ashe;Mercer Law Review,1985

3. Creating Value for Customers: Designing & Implementing a Total Corporate Strategy;Band,1991

4. Competitive Human Resource Advantage Through the Strategic Management of Performance;Beatty;Human Resource Planning,1989

5. Increasing the Accuracy of Performance Measurement: A Proposed Solution to Erroneous Attributions;Bernardin;Human Resource Planning,1989

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