1. Nonprofits are seen as warm and for-profits as competent: Firm stereotypes matter;Aaker;Journal of Consumer Research,2010
2. Accenture COVID-19: Fast-changing consumer behavior https://www.accenture.com/us-en/insights/consumer-goods-services/coronavirus-consumer-behavior-research 2020 Accessed January 25, 2021. Retrieved from.
3. An examination of the relationships between physical environment, perceived value, image and behavioural Intentions: A SEM approach towards Malaysian resort hotels;Ali;Journal of Hotel and Tourism Management,2013
4. Social psychology;Allport,1924
5. Back to the future: The effect of returning family successions on firm performance;Amore;Strategic Management Journal,2021