Generation, susceptibility, and response regarding negativity: An in-depth analysis on negative online reviews
Author:
Publisher
Elsevier BV
Subject
Marketing
Reference196 articles.
1. Drivers of in-group and out-of-group electronic word-of-mouth (eWOM);Abrantes;European Journal of Marketing,2013
2. eWOM, revisit intention, destination trust and gender;Abubakar;Journal of Hospitality and Tourism Management,2017
3. How online consumer reviews are influenced by the language and valence of prior reviews: A construal level perspective;Aerts;Computers in Human Behavior,2017
4. Effects of brand attitude and eWOM on consumers’ willingness to pay in the banking industry: Mediating role of consumer-brand identification and brand equity;Agusto;Journal of Retailing and Consumer Services,2018
5. The theory of planned behavior;Ajzen;Organizational Behavior and Human Decision Processes,1991
Cited by 10 articles. 订阅此论文施引文献 订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献
1. A Bibliometric Review of Customer Engagement in the International Domain: Reviewing the Past and the Present;Corporate Reputation Review;2024-08-05
2. Elevating B2B branding in a global context: Integrating existing literature and proposing a forward-thinking conceptual framework;Industrial Marketing Management;2024-07
3. The Influence of Social Media Content towards Online Shopping Behavior;International Journal of Applied Research in Business and Management;2024-07-01
4. Prevention of negative online customer reviews: A dynamic and compensation perspective;Journal of Hospitality and Tourism Management;2024-03
5. Do Envy and Consumer-Generated Content Boost Travel Motivations?;Journal of Travel Research;2023-12-28
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线，采集、加工和组织学术论文而形成的新型学术文献查询和分析系统，可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容，当前同舟云学术共收录了国内外主流学术期刊6万余种，收集的期刊论文及会议论文总量共计约1.5亿篇，并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询！咨询电话：010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3