1. Shields, John, 2007, Managing Employee Performance and Reward: Concepts, Practices, Strategies, Cambridge University Press, New York http://www.books24x7.com/assetviewer.aspx?bookid=23170&chunkid=58531002¬eMenuToggle=0&hitSectionMenuToggle=0&leftMenuState=1 Accessed June 4, 2012â
2. Armstrong, Michael, 2006, Performance Management: Key Strategies and Practical Guidelines, 3rd Edition Kogan Page Limited, London, cap. 13 http://www.books24x7.com/assetviewer.aspx?bookid=13040&chunkid=109933909&rowid=503
3. Gruman, Jamie A, Saks, Alan M, 2011, Performance management and employee engagement, Human Resource Management Review, 21:123-136, p.123
4. United States Office of Personnel Management, 2001, A handbook for measuring employee performance: aligning employee performance plans with organizational goals, Performance Management Practitioner Series, p. 5
5. Rasch, R, 2012, Attracting and retaining high-tech employees in emerging markets, Kenexa High Performance Institute, London & Minneapolis, p. 3