Which online reviews do consumers find most helpful? A multi-method investigation-Reference-Cited by-同舟云学术

Which online reviews do consumers find most helpful? A multi-method investigation

Published:2018-09 Issue: Volume:113 Page:32-42
ISSN:0167-9236
Container-title:Decision Support Systems
language:en
Short-container-title:Decision Support Systems

Author:

Eslami Seyed Pouyan^ORCID,Ghasemaghaei Maryam,Hassanein Khaled^ORCID

Publisher

Elsevier BV

Subject

Information Systems and Management,Arts and Humanities (miscellaneous),Developmental and Educational Psychology,Information Systems,Management Information Systems

Reference100 articles.

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4. Understanding determinants of online consumer satisfaction: a decision process perspective;Kohli;Journal of Management Information Systems,2004

5. Impact of online consumer reviews on sales: the moderating role of product and consumer characteristics;Zhu;Journal of Marketing,2010

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