When digitalized customers meet digitalized services: A digitalized social cognitive perspective of omnichannel service usage

Author:

Sun Yongqiang,Yang Chaofan,Shen Xiao-Liang,Wang Nan

Funder

National Natural Science Foundation of China

Humanities and Social Sciences Foundation of the Ministry of Education

Fundamental Research Funds for the Central Universities

world-class discipline project “Library, Information and Data Science”

Publisher

Elsevier BV

Subject

Library and Information Sciences,Computer Networks and Communications,Information Systems

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