Self-Service Hotel Check-In: Is There Still a Role for the In-Person Experience?-Reference-Cited by-同舟云学术

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Self-Service Hotel Check-In: Is There Still a Role for the In-Person Experience?

Published:2024-08 Issue: Volume: Page:1-28
ISSN:1525-6480
Container-title:International Journal of Hospitality & Tourism Administration
language:en
Short-container-title:International Journal of Hospitality & Tourism Administration

Author:

Lee Solbi¹,Shulga Lenna V.²,Busser James A.³,Hwang Jiyoung³

Affiliation:

1. College of Hotel and Tourism Management, Youngsan University, Busan, South Korea

2. School of Travel Industry Management, University of Hawaiʻi at Mānoa, Honolulu, Hawaii, USA

3. William F. Harrah College of Hospitality, University of Nevada, Las Vegas, Las Vegas, Nevada, USA

Publisher

Informa UK Limited

Link

https://www.tandfonline.com/doi/pdf/10.1080/15256480.2024.2386694

Reference90 articles.

1. Consumers’ untrust and behavioral intentions in the backdrop of hotel booking attributes

2. The Effect of Technical and Functional Quality on Guests’ Perceived Hotel Service Quality and Satisfaction: A SEM-PLS Analysis

3. Vacation rental management firms: Check-in practices and online rating

4. River Magic: Extraordinary Experience and the Extended Service Encounter

5. Examining an integrated model of green image, perceived quality, satisfaction, trust, and loyalty in upscale hotels

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