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An investigation of AAA diamond rating changes on hotel performance

  • Published:2019-01 Issue: Volume:77 Page:365-374
  • ISSN:0278-4319
  • Container-title:International Journal of Hospitality Management
  • language:en
  • Short-container-title:International Journal of Hospitality Management

Author:

Nalley Michael E.,Park Jeong-Yeol,Bufquin DiegoORCID

Publisher

Elsevier BV

Subject

Strategy and Management,Tourism, Leisure and Hospitality Management

Reference46 articles.

1. Approval Requirements & Diamond Rating Guidelines: Professional On-site Inspections since 1937;American Automobile Association,2012

2. AAA Diamond Rating System Fact Sheet;American Automobile Association,2017

3. The impact of social media on lodging performance;Anderson;Cornell Hosp. Rep.,2012

4. Servicescapes: the impact of physical surroundings on customers and employees;Bitner;J. Mark.,1992

5. Determinants of financial performance: a meta-analysis;Capon;Manage. Sci.,1990

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