Rating vs. Reviews: Does official rating capture what is important to customers?-Reference-Cited by-同舟云学术

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Rating vs. Reviews: Does official rating capture what is important to customers?

Published:2023-05 Issue:5 Volume:9 Page:e16337
ISSN:2405-8440
Container-title:Heliyon
language:en
Short-container-title:Heliyon

Author:

Arzaghi Mohammad^ORCID,Genc Ismail H.,Naik Shaabana^ORCID

Publisher

Elsevier BV

Subject

Multidisciplinary

Reference84 articles.

1. Information and consumer behavior;Nelson;J. Polit. Econ.,1970

2. The market for ‘Lemons’: quality uncertainty and the market mechanism;Akerlof;Q. J. Econ.,1970

3. Marketing Leadership in Hospitality. Foundations and Practices;Lewis,1989

4. The quality of quality awards: diminishing information asymmetries in a hotel chain;Nicolau;J. Bus. Res.,2010

5. The role of electronic word of mouth in reducing information asymmetry: an empirical investigation of online hotel booking;Manesa;J. Bus. Res.,2018

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1. Crossing borders: localization and paratext in Arabic mobile video games;Cogent Arts & Humanities;2024-01-31

2. A novel B&B recommendation method based on improved intuitionistic fuzzy sets;Kybernetes;2024-01-23

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