1. IHI Innovation Series white paper;Going Lean in Health Care,2005
2. Weinstock M. What Can Lean do For You? Hospitals and Health Networks Website; October 2011. Available from: 〈http://www.hhnmag.com/display/HHN-news-article.dhtml?dcrPath=/templatedata/HF_Common/NewsArticle/data/HHN/Daily/2011/Oct/blog101811-1510009409〉.
3. Milne V, Pendharkar S, Winkel G. From the Factory Floor to the Emergency Department: Hospitals Explore Lean Method. Healthydebate Website; September 2014. Available from: 〈http://healthydebate.ca/2014/09/topic/lean〉.
4. Lean management: The journey from Toyota to healthcare;Teich;Rambam Maimonides Med J,2013
5. Turning patient-centeredness from ideal to real: Lessons from 2 success stories;Millenson;J Ambul Care Manag,2013