The impact of mood on customer behavior: Staff mood and environmental factors

Author:

Furnham Adrian,Milner Rebecca

Publisher

Elsevier BV

Subject

Marketing

Reference94 articles.

1. Music influences on mood and purchase intentions;Alpert;Psychology & Marketing,1990

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3. The influence of in-store lighting on consumers’ examination of merchandise in a wine store;Areni;International Journal of Research in Marketing,1994

4. The role of potential loss in the influence of affect on risk-taking behavior;Arkes;Organizational Behavior and Human Decision Processes,1988

5. Economic impact of national sporting success: evidence from the London Stock Exchange;Ashton;Applied Economic Letters,2003

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