Customer retention, loyalty, and satisfaction in the German mobile cellular telecommunications market-Reference-Cited by-同舟云学术

Customer retention, loyalty, and satisfaction in the German mobile cellular telecommunications market

Published:2001-05 Issue:4 Volume:25 Page:249-269
ISSN:0308-5961
Container-title:Telecommunications Policy
language:en
Short-container-title:Telecommunications Policy

Author:

Gerpott Torsten J,Rams Wolfgang,Schindler Andreas

Publisher

Elsevier BV

Subject

Information Systems,Communication,Library and Information Sciences,Economics and Econometrics,Management, Monitoring, Policy and Law,Management Information Systems

Reference41 articles.

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