Service quality measurement in rural accommodation
Author:
Publisher
Elsevier BV
Subject
Tourism, Leisure and Hospitality Management,Development
Reference72 articles.
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2. The Importance of Cross-Cultural Expectations in the Measurement of Service Quality Perceptions in the Hotel Industry;Armstrong;International Journal of Hospitality Management,1997
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4. An Empirical Assessment of the SERVQUAL Scale;Babakus;Journal of Business Research,1992
5. Quality, Satisfaction and Behavioral Intentions;Baker;Annals of Tourism Research,2000
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