Beyond a bunch of reviews: The quality and quantity of electronic word-of-mouth-Reference-Cited by-同舟云学术

Beyond a bunch of reviews: The quality and quantity of electronic word-of-mouth

Published:2023-04 Issue:3 Volume:60 Page:103777
ISSN:0378-7206
Container-title:Information & Management
language:en
Short-container-title:Information & Management

Author:

Hung Shiu-Wan^ORCID,Chang Che-Wei,Chen Ssu-Yu

Funder

Ministry of Science and Technology, Taiwan

Publisher

Elsevier BV

Subject

Information Systems and Management,Information Systems,Management Information Systems

Reference134 articles.

1. The influence of electronic word-of-mouth on information adoption in online customer communities, Glob;Cheung;Econ. Rev.,2014

2. The influence of eWOM in social media on consumers’ purchase intentions: an extended approach to information adoption;Erkan;Comput. Hum. Behav.,2016

3. Impact of online consumer reviews on sales: the moderating role of product and consumer characteristics;Zhu;J. Mark.,2010

4. Review42, Latest Online Reviews Statistics In 2020 – The Impact On Business. https://review42.com/resources/online-reviews-statistics/, 2020 (accessed March 31, 2021).

5. Is this review believable? A study of factors affecting the credibility of online consumer reviews from an ELM perspective;Cheung;J. Assoc. Inf. Syst.,2012

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