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2. Identify Customer Element Through Empathy Map and User Persona;Procedia Computer Science;2023
3. Marginalization of Women and Mass Markets;Recent Advancements in Sustainable Entrepreneurship and Corporate Social Responsibility;2020
4. Managing Financial Matters;The Emerald Handbook of Entrepreneurship in Tourism, Travel and Hospitality;2018-06-25
5. New Toy of Marketing Communication in Tourism: Gamification;e-Consumers in the Era of New Tourism;2016