Key account managers' identification profiles and effectiveness: A fuzzy-set qualitative comparative analysis

Author:

Peters Leonore,Ivens Björn Sven,Pardo Catherine

Publisher

Elsevier BV

Subject

Marketing

Reference115 articles.

1. Customer–supplier partnerships;Abratt;Industrial Marketing Management,2002

2. The outcome of company and account manager relationship quality on loyalty, relationship value and performance;Alejandro;Industrial Marketing Management,2011

3. Identification in organizations: An examination of four fundamental questions;Ashforth;Journal of Management,2008

4. Social identity theory and the organization;Ashforth;Academy of Management Review,1989

5. Global customer team design: Dimensions, determinants, and performance outcomes;Atanasova;Industrial Marketing Management,2011

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