The outcome of company and account manager relationship quality on loyalty, relationship value and performance
Author:
Publisher
Elsevier BV
Subject
Marketing
Reference63 articles.
1. The environment of marketing channel dyads: A framework for comparative analysis;Achrol;Journal of Marketing,1983
2. A model of distributor firm and manufacturer firm working partnerships;Anderson;Journal of Marketing,1990
3. The use of pledges to build and sustain commitment in distribution channels;Anderson;Journal of Marketing Research,1992
4. Empirical study of relationship value in industrial services;Barry;Journal of Business & Industrial Marketing,2008
5. Employee behaviour and relationship quality: Impact on customers;Beatson;Service Industries Journal,2008
Cited by 73 articles. 订阅此论文施引文献 订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献
1. Digital transformation in the hospitality industry: A bibliometric review from 2000 to 2023;International Journal of Hospitality Management;2024-07
2. Towards an integration of corporate foresight in key account management;Industrial Marketing Management;2024-07
3. “The more we share, the more we have”? Analyses of knowledge sharing by key account managers;Industrial Marketing Management;2024-07
4. Mediating Role of Customer Relationship Quality between the Customer Value Co-creation Behavior and Customer Loyalty;European Journal of Business and Management Research;2024-03-15
5. The Impact of Supplier Flexibility, Dependence, and Trust on Behavioral Loyalty in the Retail Superstore;Ekonomski pregled;2024
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线，采集、加工和组织学术论文而形成的新型学术文献查询和分析系统，可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容，当前同舟云学术共收录了国内外主流学术期刊6万余种，收集的期刊论文及会议论文总量共计约1.5亿篇，并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询！咨询电话：010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3