1. Customer engagement behaviours and value co-creation;Alexander,2016
2. Zooming out: actor engagement beyond the dyadic;Alexander;Journal of Service Management,2018
3. Key questions regarding work engagement;Bakker;European Journal of Work and Organizational Psychology,2011
4. Relating member ability and personality to work-team processes and team effectiveness;Barrick;Journal of Applied Psychology,1998
5. Happy users, grumpy bosses: Current community engagement literature and the impact of support engagement in a B2B setting on user and upper management satisfaction;Beckers,2018